Privacy Policy

Last updated: 20 June 2026

1. Who we are

Brightpeak Media Sdn. Bhd. is a digital marketing agency based in Kuala Lumpur, Malaysia. For any questions about this Policy or your personal data, contact us at hello@brightpeakmedia.com.

2. Personal data we collect

Depending on how you interact with us, we may collect:

Category	Examples
Contact details	Name, business name, email address, phone number
Enquiry information	Messages, project details and information you choose to share with us
Usage & device data	IP address, browser type, pages viewed, and similar data collected automatically via cookies and analytics tools
Client engagement data	Where we act for a client, data necessary to deliver agreed marketing services

3. How we use your personal data

We process personal data to:

• respond to enquiries and provide information you request;
• deliver, manage and improve our services to clients;
• operate, maintain and secure this website;
• measure and improve marketing and website performance; and
• comply with legal, regulatory and accounting obligations.

4. Legal basis & consent

Under the PDPA, we process personal data on the basis of your consent and/or where processing is necessary for the performance of a contract, our legitimate business interests, or compliance with the law. By submitting your information to us, you consent to the processing described in this Policy. You may withdraw consent at any time (see section 8), though this may affect our ability to provide certain services.

5. Disclosure of personal data

We do not sell your personal data. We may disclose it to:

• service providers and technology partners who help us operate (e.g. hosting, analytics, advertising platforms), under appropriate confidentiality obligations;
• professional advisers (such as auditors and legal counsel);
• authorities or regulators where required by law; and
• a successor entity in connection with a corporate transaction.

6. Cookies & analytics

This website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control or disable cookies through your browser settings; some features may not function correctly if cookies are disabled.

7. Data retention & security

We keep personal data only for as long as necessary for the purposes described above or as required by law, after which it is securely deleted or anonymised. We apply reasonable administrative, technical and physical safeguards to protect personal data against loss, misuse and unauthorised access.

8. Your rights under the PDPA

Subject to the PDPA, you may:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• withdraw your consent to our processing;
• limit the processing of your personal data; and
• make a complaint about how we handle your data.

To exercise any of these rights, email hello@brightpeakmedia.com. We may need to verify your identity before responding.

9. International transfers

Some of our service providers may process data outside Malaysia. Where this occurs, we take reasonable steps to ensure your personal data continues to be protected to a standard consistent with the PDPA.

10. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children. Our services are not directed at, and may not be used by, persons under the age of 18.

11. Changes to this Policy

We may update this Policy from time to time. The latest version will always be published on this page with a revised "Last updated" date.

12. Contact us

Brightpeak Media Sdn. Bhd.
Kuala Lumpur, Malaysia
Email: hello@brightpeakmedia.com